What if the host doesn't show up for pickup?

1. Wait 15–30 minutes (reasonable grace period).2. Message and call the host via the app.3. If there is no response, contact AUFFO Support immediately.4. AUFFO will:- Try to reach the host- Offer you a comparable alternative car if available- Issue a full refund if no alternative- Provide a credit (e.g., $30 SGD / RM 30) for your inconvenience- Penalize the host (fee + account warning)