How does AUFFO handle disputes between renters and hosts?

AUFFO has a structured Dispute Resolution Process:1. Attempt direct resolution via in-app messaging (required first step).2. If unresolved, either party can escalate to AUFFO Support within 7 days of trip end.3. AUFFO reviews all evidence (photos, chat logs, trip data, police reports if applicable).4. A decision is typically made within 5–10 business days.5. Both parties are notified, and adjustments (refunds, charges, or credit adjustments) are applied.6. If either party disagrees, they may pursue external arbitration or legal action per AUFFO's Terms of Service.